Optical assistant - Oliver Peoples
Timeless design. California heritage. Considered service.
Oliver Peoples was founded in 1987, with its first boutique in West Hollywood, California. Rooted in a vintage heritage aesthetic and inspired by the culture of Los Angeles, fashion, film, art and music, the brand is known for refined design, exceptional materials, exclusive product details and superior lens technology.
We’re looking for an Optical Assistant with solid optical retail experience, able to provide both commercial and professional expertise when advising customers on ophthalmic lenses and prescription eyewear frames
What you’ll do
You’ll deliver premium service and strong performance by:
- Support customers with their optical needs and guide them through lens options.
- Ensure accurate measurement of pupillary distance (PD) and fitting heights.
- Greet every customer with presence and warmth, asking the right questions, and tailoring recommendations that genuinely match their needs.
- Stay calm, confident and professional in busy moments, and resolving challenges with care.
- Use product knowledge and storytelling to recommend with confidence, support conversion, and contribute to store targets
- Take the initiative, supporting the floor, and stepping in where needed to keep the experience seamless.
- Support onboarding, sharing knowledge, and contributing to a collaborative, high‑standard environment.
- Build expertise in brand heritage, materials, and craftsmanship.
What you’ll bring
You’ll thrive in Oliver Peoples if you:
- Have a naturally customer centric style and love creating one‑to‑one experiences
- Communicate with quiet confidence, polished, warm, and never “salesy”
- Notice the details: fit, finish, comfort, and what makes a frame feel right for the customer
- Enjoy working to goals, and take pride in your own performance and progress
- Are curious and coachable, you keep learning and sharpening your craft
Why join Oliver Peoples
Because this is a brand built on design purity, exceptional craftsmanship and timeless modernity and the in‑store experience should reflect that at every touchpoint.
You’ll be part of a team that values considered service, product knowledge, and a standard of delivery that feels as premium as the frames themselves.
Discover your next role
If you’re ready to deliver a customer experience that’s calm, elevated and genuinely memorable
Discover the role